Privacy Policy

Your privacy is important to Y21. We collect personal information in order to provide you with a personalised and convenient shopping experience. Please take some time to review our Privacy Policy. The continued use of our website and/or placing an order constitutes your acknowledgment and agreement with this Privacy Policy. 


Information Collected

The types of personal information collected from you may include your name, mailing address(es), contact number(s), email address(es), birthday, gender, marketing preferences, payment information and transaction details, aggregated site statistics data, and any other information you choose to provide to us, or that we may collect about you through your interactions with our website and stores. 

Your personal information is collected when you register a user account with our website or through our stores, participate in our rewards program, subscribe to our mailing list or contact list for updates, fill in form(s) on our website, contact us for a form of service in any way, and the purchase of products through our website and/or stores.


Use of Personal Information

Your personal information will be used for purposes such as to facilitate and enhance your experience on our website, to send you updates via email or through your contact number, to provide assistance and/or service to you in any form, to execute the purchase of products on our online and offline platforms, and more.

We will not share or disclose your personal information unless required for specific functions by third-party vendors, which may include order-fulfilling, delivery, electronic direct mailers, payment processing, currency conversion, rewards program and others. 


Links To Third Party Websites

The website may contain links to other third party websites, in which the privacy policy would be different. Please review the privacy policy of any other third party website(s) you may visit as you will be entirely responsible for any access or personal information submitted to any of those sites.


Opting-Out / Withdrawal Of Consent

If you do not wish to receive any newsletter from us, you may unsubscribe by clicking on “unsubscribe from this list” located at the bottom of all the emails we sent out.

If you wish to opt-out of our loyalty program or withdraw your consent to our use of your personal information, please write to us at for assistance.



We reserve the right to amend this Privacy Policy from time to time without prior notice. 

You are encouraged to check back periodically to review any updates or changes. 


Contact Us

If you have any further enquiries, please contact us at for assistance.